Sunbelt Weekly TechTips #36

OEM OS frustrations, revisited
Many of you wrote in regard to last week’s link to an article about the many folks who are having problems getting their promised OEM upgrades to Vista. It seems Dell (the subject of the original article) isn’t the only culprit; I also heard from people who had bought computers from Acer, Toshiba and other manufacturers with the upgrade option and have not been able to get their upgrades.

On a different but related note, many of you tell me that now that Vista has been released, many hardware vendors aren’t giving you any choice about it. Attempts to buy new computers with XP installed have resulted in many of you being told by Dell, HP, Acer and others that the model you’re buying can’t be ordered with XP installed.

Vista update released
Although no security patches were released on this month’s Patch Tuesday, Microsoft did release an update for Vista that will address compatibility issues with several applications. Several of these are games, but it also improves compatibility with some third party security-related software such as Trend Micro’s PC-cillin and AOL’s Safety and Security Center. If your Vista machine has automatic updates turned on, you’ll get the update automatically. If not, you can download it here.

1239o9888888888888888888888Windows CardSpace makes identity management easier
If you peruse the Vista Control Panel, you’ll run across a brand new applet called Windows CardSpace. If you’re like most new Vista users, you won’t have any idea what it is. CardSpace is the client piece of Microsoft’s information card technology, an “identity selector” that allows users to select from a set of cards holding their personal information to authenticate to certain web sites or services, without having to remember all those user names and passwords. You can read all about it here.

How to add or change a user’s picture in XP
You can display a photo next to your name in the list of user accounts on the XP Welcome screen and on the Start menu. Here’s how to change the picture:

  1. Click Start Control Panel.
  2. Double click the User Accounts applet.
  3. Select the user account for which you want to change the picture.
  4. Click Change the Picture.
  5. Click Browse For More Pictures, navigate to the graphics file you want to use and click it.
  6. When the picture you want is highlighted, click Change Picture.

How to resize Vista desktop icons
One of the complaints I hear about the Vista GUI is that “the icons are too big.” Well, fixing that is a simple matter. Here’s how:

  1. Right click an empty space on the desktop.
  2. Select View.
  3. Click Classic Icons.

Another way is to use the scroll wheel on your mouse or trackball. With the cursor on the desktop, press and hold the CTRL key and scroll the wheel to make icons larger or smaller.

IE 7 vulnerability lets phishers attack
A new vulnerability has been discovered in Internet Explorer 7 that could allow phishers to display fake content for trusted sites, without creating a false URL. The exploit takes advantage of the “Navigation Cancelled” page, and it’s recommended that you not click any links on that page until there’s a fix for the flaw. IE 7 is affected on both XP and Vista. Read more about it here.

Using XP on a computer with a quad core processor.
Is a quad core considered a single processor or as four? Well, good news for quad core fans: Microsoft has specifically defined a “processor” as a single chip that houses a collection of one or more cores. This was first announced in the document titled Multicore Processor Licensing that was published on the Microsoft web site in 2004 in expectation of the release of the first dual core processors. This document explicitly states that “Windows XP Professional can support up to two processors, regardless of the number of cores on the processor.”

Troubleshooting startup problems in Windows XP
Can’t get XP to start up properly? Unfortunately, there are a number of different possible causes, from corrupted files to hardware problems. You can find a quick guide to help you diagnose and fix the most common startup problems in KB article 308041.

How to set special permissions for files and folders in Windows XP
Special permissions are customizable sets of permissions that you can apply to files and folders stored on an NTFS-formatted partition. If your computer doesn’t belong to a domain, you’ll need to disable simple file sharing in order to set these permissions. KB article 308419 explains what all the available special permissions are and how to view, set and remove them.

How to use the Bootrec.exe tool to troubleshoot and repair Vista startup issues
If you have problems with the master boot record (MBR), boot sector or boot configuration data store (BCD store) that cause startup problems in Windows Vista, you can use the Bootrec.exe tool in the Windows Recovery Environment to figure out what the problem is and repair it. Find out how in KB article 927392.

Deb Shinder

Sunbelt Weekly TechTips #35

OEM Vista upgrade frustration
If you bought a new Dell prior to the release of Vista, you had the option of selecting a Vista upgrade when the OS became available. I installed Vista from scratch on my Dell and avoided all that, but I’m hearing that some of the folks who opted for the upgrade have had long waits to get their software and that some of them are finding that Dell doesn’t have Vista drivers available for all of their hardware components. A quick web search finds that some people have recorded their experiences. We wonder if the same thing is happening with those who ordered upgrades with other brands. Let us know if you’ve experienced any problems with a hardware manufacturer’s Vista upgrade option.

Vista deactivation blues
Joe Wilcox blogged last week about a friend’s scramble to get his Vista computer working because he had failed to activate it when he installed Vista and the 30 day period ran out right at the time he suddenly decided he needed the laptop for a business trip. Sounds to me like all the drama was self- inflicted, but you can read and decide for yourself.

Vista: Improved Remote Desktop Connection
Like Windows XP Pro, Vista Business, Ultimate and Enterprise editions includes the Remote Desktop Connection service that allows you to connect to your computer and control its desktop, run its applications, etc. from another system on the network. RDC is based on Windows Terminal Services. The RDC client is included in all versions of Vista and can be used to connect to a Vista Business, Ultimate or Enterprise machine’s desktop or to a Windows Terminal Server. The new RDC client built into Vista makes RDC more secure, by using a new technology called Network Layer Authentication. You don’t have to upgrade to Vista to use the new RDC client, though. You can download a version of RDC 6.0 for XP here.

How to change the time stamp on a group of files
Here’s a by-product of Daylight Saving Time you might not have thought about: a colleague mentioned to me that whenever the time changes, his synchronization software thinks all the files have been updated on the USB flash drive he carries to transfer data between home and office, and wants to sync them all. He asked if there’s a way to change the time stamps on those files.

I use PowerDesk to do that: just open the PowerDesk Explorer, navigate to the location of the files you want to change, highlight them all, click File and select Set File or Folder Date/Time. Then type in the date or time you want to change it to and it’s done. You can use the free version of PowerDesk, or a little freeware utility called Time Stamp 1.1 that does the same thing. (On the subject of PowerDesk, the original developer, Mike Kronenberg, is rumored to be coming out with his own version of the product in several weeks. So if you’re thinking of buying a copy, I would hold off for a bit and contact his company, Novatix, to see what the plans are).

Additional Tip: If you just want to change the date stamp on a group of graphics files, but not the time, you can do it by right clicking the group of highlighted files in Vista Explorer, selecting Properties, clicking the Details tab and clicking the Date Taken field. This will drop down a calendar that lets you pick a new date.

How to change the name of the registered owner in XP
To change the name of the registered owner in XP, do the following:

  1. Click Start Run and type regedit to open the registry editor.
  2. Browse to the following key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersion
  3. In the right details pane, double click the value RegisteredOwner.
  4. In the value data field, type in the name you want to use and click OK.

You can change the company name, if any, in the same way by editing the value RegisteredOrganization.

If you’d prefer not to edit the registry directly, there is an automated script you can download from the Kelly’s Korner web site that will do it for you.

Can’t download files to XP computer with IE 7
If you’ve installed Internet Explorer 7 on your Windows XP computer and find that you are unable to save files to your computer from the File Download dialog box, it may be because you have the Japanese Input Method Editor set as the default keyboard layout. What’s up with that? You can get a hotfix for the problem. To find out how, see KB article 932823.

How to change column settings in Windows Explorer
You can configure Explorer to display the columns that you want to see, or change the order in which the columns are displayed, by following the instructions in KB article 310297.

XP computer restarts unexpectedly or you get a stop error
If your computer suddenly decides to reboot itself without your permission and you get an error message saying the system has recovered from a serious error, or you receive a Stop error message that references “Driver_IRQL_Not_Less_Or_Equal,” this may be caused by a problem with the TCP/IP stack on a network running the IP Security (IPsec) protocols. There is a hotfix available. For more info, see KB article 925922.

Deb Shinder, MVP