Ray Everett-Church writes a great article here.
Notable quote: “But all the public relations whitewashing cannot change the underlying facts: Spyware and surreptitious adware remain a scourge for many millions of unsuspecting users. The purveyors of these insidious programs can play all the word games they want, but as long as they are in the business of harassing users with unwanted intrusive software, their campaign of disinformation will always be undermined by truth.”
Alex Eckelberry
(Thanks Ben Edelman)