We’ve just added a Sunbelt Software section on GetSatisfaction. The link is getsatisfaction.com/sunbeltsoftware. This new forum is still in the “experimental” stage for us, but our support staff will be monitoring it on an ongoing basis. It’s brand new, so feel free to get a topic going.
Support personnel here at Sunbelt monitor questions on a variety of public forums, including Wilders (firewall,antimalware, privacy software), CastleCops (CounterSpy, firewall) and Broadband Reports (firewall, software vendors,security). We also maintain our own Lyris list serv for enterprise customers here. Finally, beta version of Sunbelt products are managed at our beta forum.